Shipping and Returns

Shipping

Please add your items to the shopping cart and fill in your zip code in order to estimate your shipping price.

We charge regular UPS/Fedex shipping rates on orders up to $999. All orders over that amount are shipped free with UPS/Fedex ground.

We only ship to the continental USA or Canada.

 

Returns

Prior to returning any purchased item, you are requested to contact us at info@biometricsandbeyond.com  with details of your return request. All returned items purchased within 15 days may be eligible for refund, less 15% of the original purchase price, excluding shipping. Absolutely no returns will be accepted after 15-days. All items must be complete and returned in resale/new condition, and in original packaging. Refund may be reduced if the items are not returned with original contents and original shipping containers.

Return Authorization:
Any equipment received without our Return Material Authorization (RMA) Number indicated on the shipping label will not be accepted. Please contact us at info@biometricsandbeyond.com to obtain RMA Number and mark it clearly on your package prior to shipping. Items returned without an RMA form, will be returned to the customer at their expense.